Shipping policy

Shipping Policy

Last Updated: June 17, 2026

Processing Time

  • Orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed the next business day.

Delivery Times

  • Estimated delivery times are provided at checkout and are estimates, not guarantees.
  • Delays caused by carriers, customs, or events outside our control are not the responsibility of ledmaskconcept.shop.

Shipping Costs

  • Shipping costs are calculated and displayed at checkout before payment.

Order Tracking

  • A tracking number is provided by email once your order ships.

Lost, Delayed, or Damaged Shipments

  • Delivery issues must be reported within 7 days of the expected delivery date.
  • If your order arrives damaged, contact us immediately with photos so we can arrange a replacement or refund.

Incorrect Address

  • Customers are responsible for providing an accurate shipping address. We are not liable for orders shipped to an address entered incorrectly at checkout.

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